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FAQ Content

  1. What is Galaxy Premium?
  2. How do I change the resolution settings on my computer?
  3. The image is of poor quality; the screen image is off-centered, and the images shape becomes deformed.
  4. My VGA card has a video output connector connected to the TV, but I still saw nothing on TV. Why?
  5. My monitor display becomes abnormal after the system running for minutes (blank screen, flicking, color blocks or overlapping screen image).
  6. My monitor displays nothing after the system boots up.
  7. How do I know the driver version of my VGA card? How do I update it?
  8. Where can I find more information about my VGA card?

Q1: What is Galaxy Premium? Top↑

A1:

Why Choose Galaxy Premium? Galaxy Premium Series-Carries three different and-on enhancements, "Premium clock-rate, Premium Cooler, Premium Feature". It assures you would get a "better than ever", "different from others" Galaxy graphics card in the world!" Our guarantee for the BEST Galaxy has delivered in the graphics world!

-What is Premium Clock-rate?

  • Faster memory speed/Type
  • Higher memory clock rate
  • Better than standard clock
-What is Premium Cooler?
  • Better cooling solution
  • Greater cooling performance
  • Excellent heat dissipation
  • Ultra quiet cooling system
-What is Premium Features?
    Smart-Flash support
  • An external BIOS switch for backup BIOS recovery
  • Unique dual BIOS design for worry free BIOS flashing
  • The best device for hardcore over-clockers
  • Built-inbuzzer alarm to warn then user if the card exceeded its Default operating temperature
    Smart-Panel technology
  • The Panel monitors all aspect of graphics cards operation from temperature to fan speed
  • The panel also allows you to do instant Overclocking

**ONLY products that carry either one of the Premium Elements above could qualified to fit into the Galaxy Premium Line. Please check out the product label to find out what Premium elements you are getting.

Q2: How do I change the resolution settings on my computer? Top↑

A2: Click the Start button , and then point to Settings. Point to the folder that contains Control Panel, and then click Control Panel. In Control Panel, double-click Display to open the Display Properties window. Under the Settings tab, move the slider to a proper resolution value, and then click to select a different color setting on the drop-down menu (16-bit high color is recommended for most applications). When these changes are done, click OK to apply the new settings. The screen will go black for a while and then come back with the new size. You will be asked to confirm the changes, click Yes in the new Display Properties dialog box.

Q3: The image is of poor quality; the screen image is off-centered, and the images shape becomes deformed. Top↑

A3: Your VGA card's driver may not be installed correctly. Please re-install the driver and restart the computer (see instructions in Software Installation section).The Display Properties in your system may not be set up properly. Click the Start button , and then point to Settings. Point to the folder that contains Control Panel, and then click Control Panel. In Control Panel, double-click Display to set the optimized values.Try to adjust your monitors control settings (such as Brightness, Contrast and so on). Please refer to your monitor manual for more information.

Q4: My VGA card has a video output connector connected to the TV, but I still saw nothing on TV. Why? Top↑

A4: This function is disabled by default. Please enable it by clicking Clone in the TwinView tab under Display Properties. And check the connection between the video device and your computer carefully.

Q5: My monitor display becomes abnormal after the system running for minutes (blank screen, flicking, color blocks or overlapping screen image). Top↑

A5: Check the memory clock and core clock under Display Properties. If the values are set too high (exceeding the recommended spec.), please try the default values.Keep your monitor away from magnetic objects. The magnet and electromagnetic wave will influence and damage your monitor.If the problem happens continuously, please contact your local dealer for further service.

Q6: My monitor displays nothing after the system boots up. Top↑

A6: Your VGA card may not be installed correctly. Please check the installation procedure described in Hardware Installation section. And Make sure that your monitor are connected to the VGA card properly, and the power is turned on.

Q7: How do I know the driver version of my VGA card? How do I update it? Top↑

A7: To know the driver version of your VGA card, simply click the Start button , and then point to Settings. Point to the folder that contains Control Panel, and then click Control Panel. In Control Panel, double-click Display to open the Display Properties window for more information. (Please refer to Software Installation section for details.)If you need to update your VGA card's driver, please download the latest version for your VGA card from our Web site. Usually, the driver file is an executable (.exe) file. Simply double-click the file and follow the on-screen instructions to complete the updating procedure.

Q8: Where can I find more information about my VGA card? Top↑

A8: Please visit our Web site at http://www.galaxytech.com

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